Shipping and Delivery

Thank you for choosing to shop at http://north-yard.com. Below are the terms and conditions that govern our Shipping Policy.

Domestic Shipping Policy

Order Processing Times

Orders are typically dispatched within two business days, depending on the current volume of orders. Please note that certain items may be on backorder or require freight delivery, which could extend processing times. For large or custom orders, additional processing time may be necessary. Freight Insurance is automatically included on all purchases at no additional cost.

Available Shipping Methods

The following delivery options are available for most products:

Standard Shipping (3–5 business days)
Two-Day Shipping

Please be aware that the quoted delivery times do not include the standard two-day order processing period. We may utilize either air or ground services as needed to ensure timely delivery.

Potential Shipping Delays

We are not responsible for delivery delays caused by factors beyond the control of our carriers (UPS, DHL, FedEx, USPS, etc.). Such events include, but are not limited to: absence of a recipient at the address, natural disasters, actions by authorities, customs delays, strikes, transportation disruptions, and public health emergencies. For these cases, please reach out directly to the shipping provider. Neither the carrier nor NORTHYARD can issue refunds for delivery charges under these circumstances.

Multiple Shipments

Items may ship separately based on availability or warehouse locations. You will not incur any extra fees for split deliveries.

Carriers We Use

We ship using several reputable providers, including UPS, FedEx, USPS, Yellow Freight, Old Dominion Freight, and Con-way Freight.

Regulated Item Shipping

Due to FAA regulations, items classified as hazardous materials cannot be shipped by air and must be sent via ground service. These include:

Pressurized aerosol cans
Products with flammable, volatile, or corrosive contents

Shipping Costs and Time Estimates

Shipping fees will be calculated and shown during the checkout process.

Shipping Option	Estimated Timeframe	Cost
Standard Shipping	3 to 5 business days	Free
Two-Day Shipping	2 business days	$9.95

Occasional delivery delays may occur.

Shipments to P.O. Boxes and APO/FPO Addresses

NORTHYARD ships to addresses located in the United States, U.S. territories, and military addresses such as APO, FPO, and DPO.

Order and Shipment Confirmation

Customers who provide a valid email address will receive a confirmation email with the total cost (including shipping and applicable taxes) within one business day. A separate email containing tracking information will be sent once the order has shipped.

Order Cancellations

You may cancel your order before it enters the warehouse for fulfillment. Once the order is in processing, cancellation is no longer possible. This typically occurs within 24 hours. To cancel, please contact our customer support team as soon as possible, and we will do our best to help.

Sales Tax Information

NORTHYARD operates from 5125 SW 173rd Ave and collects applicable sales taxes based on the destination ZIP code. Some regions may require tax on shipping and gift wrapping. All taxes will be clearly listed during checkout. Note that tax rates may change at any time.

Shipping Damage Claims

NORTHYARD is not liable for any damages or losses that occur during transit. If your shipment arrives damaged, please contact the carrier directly to initiate a claim. Be sure to retain all packaging and damaged merchandise for this process.

International Shipping Policy

At this time, NORTHYARD does not ship internationally and serves only U.S. destinations.

We appreciate your understanding and cooperation.